Our company may collect personal data for various purposes. The methods and procedures for collecting personal data, as well as how and how this data is protected, are explained below.

Our store collects certain personal information (such as name and surname, company information, phone number, address, or email address) from members through membership or through the completion of various forms and surveys on our store due to the nature of our business.

Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information when they sign up. They can then change this choice in the account information section after logging in, or they can submit a notification via the link in the notification email they receive.

Personal information submitted electronically by our members to our store during the approval process, conducted through our store or via email, will not be disclosed to third parties except for the purposes and scope specified in the "User Agreement" we have with our members.

To identify system-related issues and quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, either by itself or its collaborators, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact users when necessary. Information requested by our company, information provided by users, or information regarding transactions made through our store may be used by our company and its collaborators for various statistical assessments, database creation, and market research purposes, without disclosing the identities of our members, outside the purposes and scope specified in the Membership Agreement.

Our company is committed to keeping confidential information strictly private and confidential, considering this a confidentiality obligation, and undertaking to take all necessary precautions and exercise due diligence to ensure and maintain confidentiality, and to prevent all or any part of confidential information from entering the public domain, unauthorized use, or disclosure to third parties.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is not stored in our system in any way.

When you enter the transaction process, there are two things you should pay attention to to ensure you are on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates you are on a secure website, and all your information is encrypted and protected. This information is used only in connection with the sales process and in accordance with your instructions. Information related to the credit card used during the purchase is encrypted using 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and transmitted to the relevant bank for query. If the card's availability is confirmed, the purchase can continue. Because no information about the card is viewed or recorded by us, third parties are prevented from intercepting this information under any circumstances.

Our company monitors the reliability of the payment/invoice/delivery address information for online credit card orders against credit card fraud. Therefore, for customers placing an order on our shopping sites for the first time, the accuracy of their financial and address/phone information must be verified before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit card holder or the relevant bank to verify this information.

Only you can access and change all the information you provided during registration. By protecting your login information securely, it is impossible for others to access or change your information. For this purpose, 128-bit SSL security is used during the registration process. This system is an international encryption standard that is impossible to crack.

Online shopping sites that offer an information line or customer service, and that provide full address and phone information, are increasingly preferred today. This allows you to obtain detailed information about any questions you may have and to obtain a more accurate understanding of the reliability of the online shopping service provider.

Note: We recommend that online shopping sites include the company's full address and phone number.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identification and credit card information you send us via credit card mail-order will be kept confidential by our company. This information is retained for 60 days to prevent any disputes with your bank regarding the credit card charge, and then destroyed. If your card is charged for any amount other than the approved mail-order form you send us for the products you ordered, you can naturally dispute this with your bank and prevent payment, so this poses no risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within our website. Our company is not responsible for the privacy practices or content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply solely to the use of our store and do not apply to third-party websites.

EXCEPTIONAL CASES

In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy." These are limited in nature:

1. To comply with the obligations imposed by applicable legal regulations issued by the competent legal authority, such as laws, statutory decrees, regulations, etc.;

2. To fulfill and enforce the requirements of the "Membership Agreement" and other agreements our store has entered into with users;

3. To request information regarding users for the conduct of a properly conducted investigation or inquiry by the competent administrative or judicial authority;

4. In cases where providing information is necessary to protect the rights or security of users.

EMAIL SECURITY

Never include your credit card number or password in the emails you send to our store's Customer Service regarding any of your orders. The information contained in the emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our store and their use of the website using a technical communication file (cookie). These technical communication files are small text files that a website sends to a user's browser to be stored in the main memory. Technical communication files facilitate internet use by storing site status and preferences.

Technical communication files help us obtain statistical information about how many people visit the site, the purpose of each visit, how many times they visit, and how long they stay on the site. They also help us dynamically generate advertising and content from user-specific user pages. Technical communication files are not designed to collect data or any other personal information from the main memory or your email. Most browsers are initially designed to accept technical communication files, but users can optionally change their settings to prevent the receipt of technical communication files or to receive a notification when a technical communication file is sent.

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the website, sending an e-mail to users, or publishing it on the website. Any changes to the Privacy Policy will become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, please send an e-mail to info@anafartacoffee.com. You can reach us using the contact information below.

Company Name: Anafarta Coffee

Address:

Verdo benz trading llc Arjumand business center Office 201-165 DIP, Dubai

Email: info@verdogeneraltrading.com

+971502525474
+971566945188